Social Media Content Direction

Role: Sr. Art Director managing 3 in-house designers

Situation

  • Established brand communication foundations on social media for 'Minna Bank' users.

Challenge  

  • Planned brand and digital content to increase Instagram followers

  • Built and implemented content calendars with performance tracking metrics

  • Developed community strategy and created video and visual content

Solution

  • Produced content highlighting Minna Bank's unique appeal with three in-house designers

  • Implemented efficient in-house production process from photography to design to deliver branded content twice weekly

  • Collaborated with marketing team to create content calendar and execute regular campaigns based on annual plan

  • Analyzed target audience needs and produced tailored content

  • Established consistent user engagement process through weekly content creation and progress monitoring

Result

  • Achieved 150% year-on-year increase in Instagram followers

  • Elevated average engagement rate to 5% (compared to industry average of 1.22%)

  • Established comprehensive in-house process for content planning, production and operations


AD: Doh Kim (Design Group, Minna Bank)